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Terms and Conditions

Welcome to GetOMeds!

According to the Information Technology Act of 2000, its implementing rules, and the revised provisions of different legislation dealing to electronic records, as updated from time to time by the Information Technology Act of 2000, this document ("Terms") is an electronic record. There are neither physical nor digital signatures necessary for this electronic record because it is produced by a computer system.

The Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, Rule 3(1), require the publication of the terms and conditions, privacy policy, and rules for accessing or using the website www.getomeds.com. This document complies with those requirements.


Any natural or legal person who accesses, uses, or subscribes to our website, agrees to become a buyer on the website, or uses or offers to use any of our services is referred to as a "you," "your," or "user" for the purposes of these Terms, wherever the context so requires.

The provision of the Website to You is subject to Your acceptance of all of the terms, conditions, and notices contained in these Terms, including any applicable policies that are incorporated herein by reference, as well as any updates or changes made from time to time by the Company in its sole discretion and posted on the Website, including the imposition of an additional fee for use or access to a service (s).

The company reserves the right to change or modify these terms or any policy or guideline of the website, including the privacy policy, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the website, and you waive any right to You may have to receive specific notice of such changes or modifications; provided, however, that we inform you of such changes within such timelines as may be specified under the applicable laws, Your continued use of the Website confirms Your acceptance of such changes or modifications; thus, You should review these Terms and applicable policies on a regular basis to understand the terms and conditions that apply to Your use of the Website.

By (i) using this Website or any facility or service provided by this Website in any way; or (ii) merely by browsing the Website, You agree that You have read, understood, and agreed to be bound, including without limitation, by these Terms, the Website’s Privacy Policy, and such other rules, guidelines, policies, terms, and conditions as are relevant under the applicable law(s) in India and other jurisdictions, for the purposes of accessing, browsing, or transacting on the Website, or availing of the Services, and such rules, guidelines, policies, terms, and conditions shall be deemed to be incorporated into, and considered part of these Terms.

The Company shall have no duty to deliver any items or offer any services purchased by You in areas other than India. Our Website is administered and services are supplied in line with Indian laws. You do so at your own risk and are completely responsible for adhering to local laws if you use our services from a location outside of India. The user consents to utilise the service in order to authorise someone to purchase goods from a third party on their behalf. You can be subject to different or extra terms and conditions of use and privacy policies while using any third-party website or any third party services.

Products and Services

The Website serves as a platform for the online ordering of medications and other wellness and health-related goods and services by the User. These rules apply to the exchange of goods and services between you and a registered third party that is made possible by your request on the website. Except as specifically allowed in these Terms, Company is not and cannot be a party to, or otherwise have any control over, any transaction between You and third parties.

Technology Platform for Pharmaceutical Products

The Website facilitates the purchase of drugs and other pharmaceutical products and services (which shall also include Over the Counter (OTC) and wellness products) offered by third-party retail pharmacies ("Retail Pharmacies"). The Company and the Website merely act as a hosting and technology intermediary for You and those who browse or visit the Website.All items offered for sale on the Website and content (including product descriptions, images, and the like) made available by the Retail Pharmacies are third-party content and describe third-party products and services. The Company has no control over such third-party user-generated content, products, or services and does not originate or initiate the transmission, or select the sender or recipient of the transmission, or the information contained in such transmission. The authenticity, accuracy, or genuineness of the products and services made available by the retail pharmacies through the website shall be the sole responsibility of the retail pharmacies. The company shall have no liability with respect to the authenticity of the products and services being facilitated through the website. The Company does not make any representation or warranty as to the legal title of the products and services offered for sale by the retail pharmacies on the Website. The right, title, claim, or interest in the products sold through the Website shall not vest with the company, and the company shall not have any obligations or liabilities with respect to any transactions on the Website.

The Company is not liable for any delayed performance, non-performance, or breach of contract entered into between You and a third party for the purchase and sale of goods or services offered by such retail pharmacies on the Website; the Company makes no guarantee that any transaction concluded on the Website will be performed.The Company is not responsible for the products and services that are out of stock, back ordered, or otherwise unavailable but were shown as available on the website at the time of your order. Content: You agree and acknowledge that the respective retail pharmacies are displaying third-party content on the website, such as a catalogue of drugs, pharmaceutical products, or services, as well as information about such drugs, pharmaceutical products, or services.The content available on the website, including without limitation, text, copy, audio, video graphics, etc., is for general information purposes only and does not constitute either an advertisement or promotion of any drug being offered for sale by the retail pharmacies on the website or any professional medical advice. Further, the company shall not be responsible for ensuring that the content made available is not misleading and accurately describes the actual condition of the products and services. Also, you acknowledge and understand that the company provides no warranty or representation with respect to the authenticity or accuracy of the information provided on the website, and you must do your own check. The ranking of goods and services as provided on the platform is determined after the collection of ratings and feedback from the user, and the company shall not be held responsible in any way for the accuracy of the same. If retail pharmacies or users find any wrong information on the website in relation to such retail pharmacies, products, or services, they may contact the company immediately for such corrections. The Company shall not be, in any event, held responsible or liable for any damages arising out of such content by third parties.

Prescription Drugs:

You must upload a scanned copy of the legitimate prescription to the website in order to buy medications and pharmaceutical items that need a valid prescription. Retail pharmacies are only permitted to supply the prescribed dosages of any medications or pharmaceuticals. Retail pharmacies will check the prescription you send them, and if there is any disagreement they find, they reserve the right to cancel your transaction. Your order's delivery is not in the company's hands, and any delays are not the company's fault.

Alternatives to Prescription Drugs Recommendations:

You acknowledge and accept that, to the extent applicable laws within the territory of India, the order for an alternate prescription drug would only be processed if: (i) a registered medical practitioner has permitted, approved, or provided consent for any such other equivalent generic drug containing similar or substantially similar composition as the prescribed drug to be dispensed in place of the prescription drug; (ii) the prescription lists the active pharmaceutical ingredient; and (iii) the prescription lists the active pharmaceutical ingredient.

In the event of an invalid prescription or the unavailability of the prescription drug, (i) You may avail online tele-consultancy with registered medical practitioners through our partner platform, where in the registered medical practitioner shall prescribe an alternate by replacing the original prescription; or (ii) a third-party registered pharmacist shall place a call on Your registered mobile number, whereby an alternate drug is suggested, and after such an aforementioned call, A prescription for such an alternate drug may be made available to you at your request. Any and all alternative prescription drugs are only dispensed with your permission. All online and telephonic consultations provided by the third-party registered medical practitioner shall be through a secured, recorded line. You further agree and acknowledge that any exchange (including but not limited to e-prescriptions) between the third party registered medical practitioners, pharmacists, and You over telephone shall be recorded and preserved in the database of the company for quality, assurance, monitoring, verification of compliance with applicable laws, and value addition purposes, and the company, the platform, and the third party registered medical practitioners and pharmacists shall have access to the same. All such exchange of information shall be utilised and processed strictly in accordance with the Privacy Policy made available on the Platform.

Invitation to Offer for Sale:

The listing of drugs and other pharmaceutical products on the website by the retail pharmacies is merely an "invitation to an offer for sale" and not an "offer for sale." You are making an offer to enter into an agreement with the retail pharmacies by placing an order ("Offer").Following the distribution of the offer to the retail pharmacies, the company will send you an email with information on the offer as well as the details of the relevant retail pharmacy(s) who may undertake the sale, and such an email shall not be considered an acceptance of the offer.The retail pharmacy(s) would only accept the offer after validating or verifying the prescription (in the case of prescription drugs) and determining the available stock in the relevant retail pharmacy(s) (in the case of prescription drugs as well as other drugs or pharmaceutical products), via a confirmatory email to be sent to You.It is hereby clarified that any reference to the term "offer" or "offered for sale by the retail pharmacy(s), as appearing in these Terms, shall be construed solely as an "invitation to offer for sale" by any such retail pharmacy(s).

Transfer of Property and Completion of Sale:

Upon acceptance of the offer by the concerned retail pharmacies, the products and services would be dispensed at the pharmacy in accordance with the terms of the order you placed. Such dispensation shall also take place under the direct or personal supervision of the pharmacist of the retail pharmacy, wherever required under the applicable law(s). You agree and acknowledge that the property and title in the products and services ordered by You will be transferred to You immediately upon dispensation of those products and services and the raising of the invoice at the concerned retail pharmacies.Accordingly, the sale of products and services is concluded at the concerned retail pharmacy itself. The invoice in relation to the products and services that are required to be delivered to you shall be issued by the concerned retail pharmacy, which is to process and satisfy the order for such products and services.

Drugs Delivery:

The products and services shall be delivered by the retail pharmacies or independent contractors. You accept and acknowledge that the courier or delivery personnel employed by the retail pharmacies or the company shall act as Your Agent for the delivery of the products and services from the concerned retail pharmacies to the address You have specified, with no control over the products and services and no additional obligations other than standard delivery obligations and duty of care.You also agree and acknowledge that such courier or delivery personnel acts as Your agent in retrieving the medicines from the retail pharmacy.Because the services are being performed by Your agent with Your permission, the company is merely facilitating this and will bear no liability or responsibility in this regard.

Eligibility Of Use

Use of the website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including, without limitation, minors, un-discharged insolvents, etc., are not eligible to use the Website. The Products will also be unavailable to any Users who have been suspended or removed from the company's system for any reason.If You do not meet the above requirements, You will be unable to place a product request through the Website.By accessing and using this website, you represent that you are of legal age to form a binding contract and are not a person barred from entering into a contract under the applicable laws in India. Regardless of the foregoing, if You are under the age of eighteen (18) years, You may use the Website's services through Your legal guardian in accordance with applicable laws.If it is brought to Company's attention or it is discovered that You are under the age of 18 years, Company reserves the right to terminate your membership and/or refuse to provide You with access to the Website.Company reserves the right to refuse new users access to the Website's services or to terminate access granted to existing users at any time and for any reason, and you shall have no right to object to this.You may only have one active account on the Website.Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.

User account, Password, & Security

Company shall enable You to make the requisition of products and services available to You through the Website, but only if You have provided Company with certain required user information, including, without limitation, name, email address, address, gender, age, phone number, password, valid finance account information, and other details, and have created an account ("Account") through email and password. The transaction and delivery of the products by the registered merchants and vendors may also be subject to procedures for use of the website, terms, uploaded guidelines, rules, additional terms of service, or other disclaimers and notices, if any ("Additional Terms"). If there is any conflict between the Terms and the Additional Terms, the Additional Terms shall take precedence in relation to that service. The Website requires you to register as a user by creating an account in order to avail of the services provided by the Website. You will be responsible for maintaining the confidentiality of the account information and are fully responsible for all activities that occur under your account. You agree to (a) notify Company immediately of any unauthorised use of Your Account or Account Information, or any other breach of security, non-compliance with the Telemedicine Practice Guidelines dated March 25, 2020, or any other applicable laws, rules, regulations, and guidelines as may be notified from time to time, and (b) ensure that You exit / log out of Your Account at the end of each session.Company cannot and will not be liable for any loss or damage incurred as a result of your failure to comply with this.You may be held liable for any losses incurred by the company or any other user or visitor to the website as a result of authorised or unauthorised use of Your account as a result of Your failure to keep Your account information secure and confidential, or for any other reason.The Website also allows or shall allow restricted access to the Website for unregistered users. You shall ensure that the account information provided by you in the website's registration form is true, complete, accurate, and up-to-date. Use of another user's account information for availing of the services offered by the company is expressly prohibited. If You provide any information that is false, inaccurate, out of date, or incomplete (or becomes false, inaccurate, out of date, or incomplete), or if Company has reasonable grounds to suspect such information is false, inaccurate, out of date, or incomplete, Company reserves the right to suspend or terminate Your Account and refuse any and all current or future use of the Website by You.You confirm that you are the authorised holder of the credit card, any payment instrument, or the original account holder used in the transactions he or she makes using the Website. company will not be responsible for any financial loss, inconvenience, or mental agony resulting from misuse of your ID, password, credit card number, or account details for using the website. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by the Company for the technical administration of the Website, research and development, and for user administration. The company may allow authorised third parties to place or recognise a unique cookie on your browser while serving advertisements or optimising services to You.The company does not store personally identifiable information in the cookies.

Pricing Information and Payment

The company works hard to provide you with the most affordable pricing on the website's necessary products. These terms include information on the costs associated with purchasing products from the website.


  • The user and the third parties have principal-to-principal bipartite contracts governing all commercial terms, including price, delivery, and dispatch of goods and/or services.
  • By accepting these terms, you acknowledge that the company is an intermediary for all purposes and that you have a principal-to-principal relationship with it. You also acknowledge that the company has no control over or responsibility for the goods or services that are advertised or provided on the company's website. The business neither ensures that a user or a third party will complete a transaction nor does it guarantee the identification of any third parties.
  • By starting a request on the website, You, the User, understand that You are creating a contract with the third party to buy the goods and/or services from the third party or in another manner as the Company may define.
  • You, as a User, shall hand over a copy of the prescription at the time of delivery for the delivery of products, which, as per law, require a valid prescription signed by a medical practitioner. You acknowledge that delivery of such products shall be made only if the third party or its agent or employee is satisfied that the prescription is in compliance with applicable laws and norms.
  • You, as a User, shall electronically notify the Company using the appropriate company’s website features immediately upon delivery or non-delivery within the time period as provided in these Terms. Non-delivery or non-delivery notification by You within the time period specified in these Terms shall be deemed delivery in respect of that specific order.
  • You, as a user, shall be entitled to claim a refund in accordance with the refund policy of the company.
  • Refunds shall be made in Indian rupees only and shall be wholly or partly equivalent to the transaction price received in Indian rupees.
  • Refunds are contingent on the user's compliance with these terms.
  • The company reserves the right to refuse to process orders or requisitions from users who have a history of questionable charges, including a breach of any agreements the user has with the company or a violation of any policy.
  • The user and third parties acknowledge that the company will not be liable for any damages, interests, claims, etc. resulting from not processing a transaction or transaction price or from any delay in processing a transaction or transaction price.
  • You acknowledge that Company is merely a facilitator and is not subject to the Food Safety and Standards Act of 2006 and the rules enacted thereunder.
  • You acknowledge that Company is merely a facilitator and is not subject to the Drugs and Cosmetics Act of 1940 and the rules enacted thereunder.
  • You acknowledge that the Company is merely a facilitator or intermediary and is not subject to the National Medical Commission Act, 2019, or the rules and regulations enacted thereunder.
  • The user also agrees to pay a nominal fee as mentioned hereunder.

In order to process payments for Your orders, the company may require information such as Your bank account number, credit card number, and so on.You make online fee payments with the assistance and services of banks, payment gateways, payment aggregators, and third parties, and the company is not responsible for any loss or damage caused to the user, retail pharmacies, or third-party service providers during this process, as these banks, payment gateways, payment aggregators, and third parties are beyond the company's control.There are no applicable payment charges levied on any transactions. Click here to see the list of our available payment methods and payment partners.

Subscription Fee: The feature made available on the internet allows customers to pay any subscription fees for the services the company charges online. These online fee payments are also processed with the assistance and assistance of banks, payment gateways, payment aggregators, and other third parties. As these banks, payment gateways, payment aggregators, and other third parties are outside the company's control, the company disclaims all liability for any loss or damage incurred by the user, retail pharmacies, or third-party service providers during this process.

Taxes: All taxes, legal obligations, statutory registrations, and reporting are the exclusive responsibility of each user or third-party service provider. Except for its own taxes, the corporation shall in no way be liable for any taxes. Please also keep in mind that any applicable taxes are not included in any payments.

Security precautions: API integration is used to complete every transaction's payment. Additionally, you can view our privacy statement to learn how the business uses the private data supplied by consumers.

The pricing structure is subject to change at any time, and the firm has the right to do so by posting a notice on the website, which will be regarded as a legally binding communication. The Company is not responsible if a purchase is not registered or is lost due to network problems or issues like equipment failure, unclear or disrupted network, or failure to receive payment from banks, payment gateways, payment aggregators, or third parties, and/or the cost(s) levied by the network operator (s). The business must, however, behave in the client's best interests.

Any disagreement relating to the services of third parties, including without limitation banks, payment gateways, payment aggregators, and network operators, should be resolved between the users and the appropriate third parties, without resorting to the company's involvement.


A personal, non-exclusive, freely revocable (upon notice from the Company), non-transferable licence is thus granted by the Company to You to read, download, and print product catalogues or other materials made accessible on the Website, subject to the following restrictions:

  • Product catalogues and other materials available on the Website may not be modified or altered; you may only view and use the materials for personal, informational, and internal reasons in line with the Terms.
  • You may not distribute or sell, rent, lease, license, or otherwise make the product catalogues or any other materials available on the Website available to others; and
  • You may not remove any text, copyright, or other proprietary notices contained in the product catalogues or any other materials available on the Website.

The above-mentioned restricted rights in the product catalogues or other materials supplied to You do not give You any ownership rights in the look, feel, or design of the Website. Intellectual property laws prevent copying or imitating certain website parts in whole or in part because they are so valuable. Any other content on the website, including the product catalogues, may not be reproduced or distributed without the company's prior permission. The corporation or third parties own any software that is made available on the website. Except as otherwise provided in these Terms or with the express written consent of the Company, you are not permitted to use, download, or instal any software made accessible through the website.

Any products or services that users purchase through the website are solely for their own personal use. The user hereby expressly acknowledges that any goods or services acquired by the user will not be offered for sale, resale, barter, or used in any other way for profit-making ventures. The user hereby agrees that no third party may profit from the sale of the acquired services or goods.

Usage Conduct

You shall be solely responsible for maintaining the necessary computer equipment and internet connections that may be required to access, use, and transact on the Website.

You must only use this website for reasonable, legal purposes, and you must refrain from engaging in any behaviour that is not authorised by the website. You must only use this website and any coupons or vouchers you buy there for personal, non-commercial use; you may not sell them to anyone else. Unless the medications are not given for any reason by the Website's partner third parties, you must use the prescription once you have subscribed to the Website only to buy medicines from the Website and not to fulfil your medication needs from other retailers.

Intellectual Property Rights

The processes, the Website, and all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork, and computer code (collectively, the "Content") on the Website are owned and controlled by the Company. Copyright, patent and trademark laws, as well as other legal protections, protect the design, structure, selection, coordination, expression, look and feel, and arrangement of such Content.

The trademarks, logos, and service marks displayed on the Website ("Marks") are the property of the company or their third-party partners or respective third parties. You are not permitted to use the marks without the prior consent of the company and/or the relevant third parties that may own the marks. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, the Company owns all intellectual property rights in and to the trademark "GETOMEDS," the domain name "www.getomeds.com," and the Website, including, without limitation, any and all rights, titles, and interests in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets, and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks

Except as specifically permitted above, You understand and agree that You will not, without the prior written consent of the firm or third-party owner of such content, copy, republish, post, display, translate, transmit, reproduce, or distribute any content in any manner.

Return, Refund, Cancellation, and Shipping Charges

In accordance with the additional terms and circumstances specified in the cancellation, shipping charges, return, and refund policies, we offer returns and refunds on goods and services that You acquire through the Website.

Users are urged to carefully examine the return and refund policies, which are an essential component of these terms.

GETOMEDS Plus Membership

"GetOmeds Plus" membership is a monthly, quarterly, or annual membership programme available to You that provides benefits such as cashback on orders, free delivery on certain order values as determined by the Company, and early access to sales, depending on the plan You choose.The company may offer GetOmeds Plus membership for various terms and periods, the details of which are available on Your GetOmeds account.The GetOmeds Plus membership is a non-transferable and non-assignable membership programme and is non-refundable except as expressly set forth hereunder. You acknowledge and agree that the Company reserves the right to add, alter, modify, change, or vary all or any of the terms of the GetOmeds Plus membership, or to withdraw or terminate Your GetOmeds Plus membership, at any time and for any reason.If the Company terminates Your GetOmeds membership, You will be eligible for a pro-rata refund, which will be calculated based on the remaining term of Your GetOmeds Plus membership.Please keep in mind that if You are found to be in violation of the Terms or any applicable law, or if You engage in any suspicious activity, fraud, or misuse of the GetOmeds Plus membership as determined by the Company, You will not be eligible for a refund of Your GetOmeds Plus membership fee.The company's decision in all matters relating to and incidental to the GetOmeds Plus membership is final and binding on all Users.

Disclaimer of Warranties and Liabilities

You expressly understand and agree that, to the maximum extent permitted by applicable law, the website, services, and other materials are provided by the company on an "as is" basis without warranty of any kind, express, implied, statutory, or otherwise, including the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose. Without limiting the foregoing, the Company makes no warranty that (i) the Website or the services will meet your requirements or that your use of the Website or the services will be uninterrupted, timely, secure, or error-free; (ii) the results that may be obtained from the use of the Website, services, or materials will be effective, accurate, or reliable; (iii) the quality of the Website, services, or other materials will meet your expectations; or (iv) any errors or defects in the Website, services, or other materials will be corrected. No advice or information, whether oral or written, obtained by you from the company or through or from the use of the services shall create any warranty not expressly stated in the Terms.

The company will not be liable for any user content that violates any intellectual property rights, libel laws, privacy laws, publicity laws, obscenity laws, or other laws to the fullest degree authorised by relevant law. Additionally, the business disclaims all responsibility for any abuse, loss, modification, or non-availability of user content.

No matter whether the unauthorised use of your account or account information occurred with or without your knowledge in connection with the Website or other services or materials, Company will not be responsible for any losses you might suffer as a result.

The company has endeavoured to ensure that all the information on the website is correct, but the company neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or service. Company shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities, and related graphics obtained through the website or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability, or otherwise. Further, the company shall not be held responsible for the non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond the company's control. The User understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk, and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. The company is not responsible for any typographical error leading to an invalid coupon. Company accepts no responsibility for any errors or omissions in any information provided to you, whether on its own or on behalf of third parties.

The company shall not be liable for any third-party product or service. The advertisement available on email or the website with respect to the third-party website or the products is for informational purposes only. You expressly agree that your use of the website is at your own risk.

Indemnification and Limitation of Liability

You agree to indemnify, defend, and hold harmless Company, including but not limited to its affiliates, vendors, representatives, directors, agents, and employees, from and against any and all losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Company that arise out of, result from, or may be payable by virtue of any breach or non-performance of any representation, warranty, covenant, or agreement made by, or obligation to be performed by, or under, by You pursuant to these Terms, Furthermore, you agree to hold Company harmless from any third-party claims arising from or in connection with Your use of the Website, any claim that your material caused damage to a third party, your violation of the Terms, or your violation of any other person's rights, including intellectual property rights.Regardless of the foregoing, Company's entire liability to You under these Terms or otherwise shall be limited to a refund of the money charged to You for any specific voucher, product, or service for which the unlikely liability arises.In no event shall Company, its officers, directors, employees, partners, or suppliers be liable to You, the vendor, or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable or whether or not Company has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence, or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, services, or materials The Company is not liable for any non-performance or breach of contract between Users and third-party service providers.The company cannot and does not guarantee that the concerned users and/or third-party service providers will perform any transactions that are entered into on the website. The company shall not and is not required to mediate or resolve any dispute or disagreement between users and third-party service providers. Company does not, at any point in time during any transaction between Users and third-party service providers on the Website, come into possession of or take possession of any of the products or services offered by third-party service providers, nor does it at any point gain title to or have any rights or claims over the products or services offered by third-party service providers to Users.

At no time shall the company hold any right, title, or interest over the products, nor shall it have any obligations or liabilities with respect to any contract entered into between users and third-party service providers. The company is not responsible for any unsatisfactory or delayed performance of services or damages or delays as a result of products that are out of stock, unavailable, or back ordered. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

Violation of Terms

You agree that if Company determines that you have violated these Terms or Additional Terms, it may, in its sole discretion and without prior notice, terminate Your access to the Website and block your future access to the Website.You also agree that any violation of these Terms by You will constitute an unlawful and unfair business practise and will cause irreparable harm to the company, for which monetary damages would be insufficient, and you consent to the company obtaining any injunctive or equitable relief that it deems necessary or appropriate in such circumstances, and you consent to the company obtaining any injunctive or equitable relief that it deems necessary or appropriate in such circumstances.These remedies are in addition to any other remedies the company may have at law or in equity. You agree that the Company may terminate Your access to the Website for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or unexpected technical issues or problems.If Company takes legal action against You as a result of Your violation of these Terms, Company will be entitled to recover, and You agree to pay, all reasonable attorneys' fees and costs incurred as a result of such action, in addition to any other relief granted to Company.


Until terminated as described below by either you or the company, the Terms will remain in effect. If Company has given you the opportunity to close your accounts for all of the services you use, you may do so by I ceasing to use the Website or (ii) ceasing to use all of the services where Company has given you the choice to do so.

The Company may end the Terms (or specific Additional Terms) with You at any time, with or without prior notice, if:

  • You violate any clauses in the Terms, the Privacy Policy, or any other terms, conditions, or rules that might occasionally apply to You (or have acted in a way that makes it abundantly evident that You don't plan to, or are unable to, comply with such things);
  • company must comply with the law (for instance, if providing the services to you under this agreement is or changes to be illegal);
  • The Company believes that it is no longer commercially viable for it to provide services to You.
  • Company has chosen to stop providing access to the website, services (or any portion thereof), or
  • Additionally, the company has the right to suspend or cancel Your account in its entirety or a portion of it for any reason.

Unless otherwise specified in any Additional Terms applicable to a specific service, termination of Your Account may include any or all of the following: I removal of access to all offerings on the Website or with regard to the services; (ii) deletion of Your materials and Account Information, including Your personal information, Email ID, and password; and (iii) prohibition of further use of Your Account (or any part thereof).

You acknowledge that the company has the right to terminate any account at any time (with the associated deletion of your account information) and that the company will not be held responsible to you or any third party in the event that you lose access to the website and the services made available thereunder.

Despite the preceding, unless and until the company decides to cancel them, these conditions shall remain in effect forever. Without incurring any obligations to You or any third parties, Company may delete any content or other materials related to Your use of the Website if You or Company terminates Your use of it.

Governing Law

Without respect to considerations of conflict of laws, Indian law shall govern these Terms, all dealings made on or through the Website, and your relationship with the Company.

You consent to and hereby submit to the exclusive jurisdiction of the courts located in Mumbai, India over all claims, differences, and disputes arising out of or in connection with or related to the Website, the Terms, any transactions made on or through the Website, or the relationship between You and the Company.

Report Abuse

Please alert the company's customer support staff if you come across any abuse, a violation of these Terms, or offensive content on the Website.

Please email us with a thorough description if You have any questions or issues about the terms or our services. We will try our best to help You out.

E-mail: contact@getomeds.com

Privacy Policy

The company gathers, processes, and shares data with third parties in accordance with its privacy policy in order to provide, manage, and complete delivery of the goods and services that you have requested.

The safety of your information and privacy is something that the company takes extremely seriously. To discover more about how the company gathers, uses, shares, and upholds data security practises in regard to your information, please see Our Privacy Policy, which is available at https://www.getomeds.com/page/privacy-policy-5.


According to the Telecom Commercial Communications Customer Preference Regulations, 2018, you hereby expressly agree to receive communications from the Company via SMS, email, or any other method, including phone calls about the Products offered through the Website. This supersedes any opt-out preferences you may have set in relation to the Telecom Regulatory Authority of India's National Do Not Call (and Do Not Disturb) registry.

A customer may at any moment choose not to receive SMS and email communications from the business by:

  • To unsubscribe from messages or SMS, contact us on contact@getomeds.com; and
  • Newsletters are sent to the registered email address on a daily basis, and you can unsubscribe by clicking on the unsubscribe link at the bottom of any newsletter you receive via email.